SIP trunks
Connect your own PBX, dialler or AI platform to the Cloudvoice network, with numbers in South Africa and around the world.
About SIP trunks →Business calls, handled.
Cloudvoice is a South African voice network with global reach. Your phone system, numbers, SIP trunks, programmable voice, SMS, call centre dialling and debtor collections run on it, with AI agents that answer and make calls on all of it.
- Numbers in South Africa and worldwide
- AI agents on any Cloudvoice line
Acme Trading · Reception012 345 6700 · AI agent
Hi, are you open on Saturday?
We're open from 8 to 1 on Saturdays. Is there anything else I can help with?
Can I speak to someone about an order?
Of course. I'm putting you through to Sales now.
Put through · SalesAnswered by Thandi · 0:24
Connected
Ringing Sales: 3 phones
Number flagged as spam021 555 0142 · rotated out of the campaign
One network for every business call, from South Africa to the world.
- +27 · +44 · +1 Numbers worldwide South African and international numbers (DIDs) for your office, call centre or AI agent
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Cloud PBX
Your phone system online
Extensions and call routing, managed in the browser
- SIP trunk Bring your own setup Connect your own PBX, dialler or AI platform, or build on our voice API
- Putting you through AI agents on every line Answering calls, making calls, or your own agent
- Answer rate per number Numbers kept healthy Spam labels and answer rates watched for call centres
Everything your business calls on.
Start with a phone system and add what you need. Everything runs on the same Cloudvoice network, so it works together.
Hosted PBX: your office phone system, in the cloud
Extensions, call routing and your numbers, managed online. Calls ring the right people, and an AI agent can answer when nobody else does.
- Managed at pbx.cloudvoice.network
- South African and international numbers on the same account
- Add an AI receptionist to any number
- Reception · 012 345 6700AI agent answers, then puts callers through
- Sales · ext 201Rings 3 phones together
- Accounts · ext 202Rings Accounts, then Reception
- After hoursAI agent takes a message
Programmable voice
Our CPaaS: build calling into your own software. Make, answer and route calls on the Cloudvoice network from your code.
About programmable voice →SMS solutions
Outbound SMS from your systems: reminders, notifications and alerts that reach any South African mobile.
About SMS →Caller identity management
mobiCaller+: caller ID rotation, spam labels watched, flagged numbers taken out of use and your business name established, with answer-rate dashboards.
About caller identity →High volume platform
Millions of calls at very high concurrency and calls per second: fast, efficient connections at highly competitive rates.
About high volume →Broadcast platform
Set up and manage dialling campaigns, with do-not-call support and opt-in and opt-out webhook events.
About broadcast →AI agents on every line.
Voice agents that sound natural, follow your rules, and hand over to a person when they should. Use them on any Cloudvoice number or trunk.
Three ways to use them
- Answer calls: an AI receptionist answers common questions, then puts callers through or takes a message
- Make calls: agents call customers for reminders, campaigns and collections, and record what was agreed
- Bring your own: connect your own agent, built on ElevenLabs, Retell, Deepgram or any platform that speaks SIP, to our numbers and trunks
AgentGood morning, you've reached Acme Trading. I'm the AI assistant. How can I help?
CallerIs my order ready for collection?
AgentLet me check. Yes, order 4471 is ready at the Pretoria branch until 5 today.
Answered by the AI agent · 0:38
Works with the voice AI you already use
Any voice AI platform that connects over SIP can use Cloudvoice numbers and trunks: point it at a Cloudvoice trunk, and your agent answers and makes real calls on our network.
- ElevenLabsConversational AI agents
- Voice agents
- DeepgramVoice agent and speech APIs
- Voice AI platform
- LiveKitReal-time voice and SIP
- OpenAIRealtime voice models
Names and logos are trademarks of their owners, shown to indicate compatibility over SIP, not a partnership. Using another platform? If it speaks SIP, it works.
For teams that call at volume.
Cloudvoice carries calls by the million on the high volume platform, and mobiCaller+ keeps your numbers answerable: you see which numbers people pick up, and which ones they don't.
- Very high capacityMillions of calls at high concurrency and calls per second
- Caller ID rotationCalls go out across a pool of your numbers, so no single number is overused
- Number healthEach number is checked for spam and identity labels
- Connectivity dashboardsAnswer rates per network and per number
- Broadcast campaignsWith do-not-call support and opt-in and opt-out webhooks
Collecting overdue accounts?
mobiCollect works through them by AI phone call, WhatsApp and email, on the Cloudvoice network. Pay as you go in rand.
Tell us what you need.
A new phone system, a few numbers, a trunk for your dialler or an AI agent: a person from Cloudvoice will get back to you.
- We reply by email or phone, whichever you leave
- Tell us what you have now and what you'd like to change
Already a customer? Sign in to your PBX
One network for every call your business makes.
Phones, numbers, trunks, programmable voice, SMS and AI agents from one South African provider, with global reach.