Make calls
Start calls from your app: callbacks, appointment reminders, delivery updates or a click-to-call button on your website.
ProductsProgrammable voice
Calls, from your code.
Cloudvoice's CPaaS lets your developers build calling into your own apps and systems: make calls, answer them and decide where they go, on a voice network with global reach and numbers in South Africa and around the world.
- Numbers in South Africa and worldwide
- Works with AI voice agents
A call, handled by your appExample
- 1 · A customer calls 010 446 0100Cloudvoice tells your app a call has arrived
- 2 · Your app looks them upIn your own system: an open order, an account, a ticket
- 3 · Your app decidesPlay a message, connect an AI agent, or put them through
- 4 · The call endsIts record goes back to your system
Voice as a building block.
Instead of a fixed phone system, your software decides what happens on each call.
Answer calls
Calls to your numbers reach your app, so it can greet callers, check who they are and route them using your own data.
Route and connect
Put callers through to a person, a team, a phone on your PBX or an AI agent, based on rules your app controls.
AI agents in the flow
Hand a call to an AI voice agent, ours or your own on platforms like ElevenLabs, Retell or Deepgram, and take it back when the agent is done.
Numbers worldwide
South African and international numbers (DIDs) for your app, so customers in each country call and see a local number.
Call records
Every call's details come back to you, to store with the customer, report on, or bill your own clients.
Built for developers
Documentation, accounts and keys live at cpaas.cloudvoice.network. Start there, or talk to us about what you're building and we'll help you plan it.
- One network for your app, your PBX and your AI agents
- Combine with SIP trunks for your existing systems
- Talk to a person when you need help
- Click to callA button on your site connects a customer to your team
- RemindersYour booking system calls to confirm tomorrow's appointment
- Smart routingVIP customers skip the queue, found in your CRM
- AI first lineAn AI agent answers, your app hands over to a person
Build calling into your product.
Start at cpaas.cloudvoice.network, or tell us what you're building.